Frequently Asked Questions
Everything you need to know about grooming and your orders
How do I choose the right pomade for my hair type?
Selecting the right product depends on your desired hold and shine. Deluxe Pomade is best for classic styles with high shine, while Matt Pomade offers a medium hold with a natural, no-shine finish. Check our 'Style Guide' for a detailed breakdown.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request if you are unsatisfied with your purchase.
Are your products tested on animals?
No, Uppercut Deluxe is committed to ethical grooming. We do not test any of our products or ingredients on animals.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.